Sales & Refunds
You will absolutely love our courses and services. However, you’re fully protected by a 100% money-back return policy on all courses. If you are dissatisfied at any time during the first 30 days after purchase, simply delete all digital video, audio, and text files you obtained from us, and ask for a full refund. We have a 30-day refund policy on course purchases. Tool purchases are limited to refund only when you have not accessed your account since purchase, due to the content being digital in nature and we reserve the right to deny refunds for any tool, such as textures, brushes, overlays or actions. For more information, please review our Legal Notices. We make every attempt to resolve any issue to full satisfaction. That’s a firm promise and commitment.
How Do I Get a Refund?
If you are within the 30 days and would like a refund, please contact support and we will assist you. Kindly provide the reason for your refund request along with your email. To serve you and others better in the future, we will ask (but do not require) why you want a refund in order to assist. We want satisfied customers. We try our best to guide and assist you, the reason that we request feedback is to improve our product and service for others, but most importantly it may be that there is something we can do to help you. At Amanda Diaz Photography we don’t believe in making it difficult for people to obtain refunds, we always strive for making one last attempt to assist. Please remember that asking for a refund but continuing to use products purchased and then refunded may also violate applicable intellectual property rights law.
What You Can Expect After You Request a Refund
We will assess the reason for your request. If it is something we can’t help with, we will issue the refund within 48 business hours. If we can help, we will offer to do so.